I'm genuinely grateful for the extraordinary kindness and assistance I received from an airport worker in San Francisco. I was too tired and didn't pay much attention to booking the plane ticket. I booked a ticket from San Francisco to Canada, then to Japan, then back to Shanghai, but I didn't have the ETA.
I was extremely lucky to meet a wonderful airport employee. She was so approachable and chatted with me for a while about my studies. She said, "Don't worry, just wait here with me," and it brought immense comfort. She tried to reroute my luggage directly to Shanghai, which didn't work out, and she just somehow worked out to give me a direct flight to my destination.
Now, I am filled with deep gratitude. The kindness and help of this airport worker left a lasting impression! She reminded me of the kindness and empathy in a time of despair. I'm sincerely thankful for her help and the positive impact she had on my journey.